Processing Time 

All orders are processed within 2–4 business days.
Once your order has been prepared, it will be dispatched on a Saturday.

During busy periods or seasonal launches, processing times may vary slightly, but we always aim to dispatch orders as quickly as possible.

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Shipping Confirmation & Tracking

When your order has been shipped, you will receive a shipping confirmation email with your tracking number, where applicable. Tracking information may take up to 24 hours to update once dispatched.

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Estimated Shipping Times

Delivery times are estimates and begin from the date of dispatch, not the order date.

• United Kingdom: 2–5 business days
• European Union: 5–10 business days
• United States: 7–14 business days
• Rest of World: 10–21 business days

Please note that delivery times may vary due to local postal services, customs processing, or peak periods.

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Customs, Duties & Taxes

For international orders, customs fees, import duties, and local taxes may be applied once the parcel reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

We recommend checking with your local customs office if you are unsure about potential charges before placing your order.

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Additional Information

We are not responsible for delays caused by postal services, customs processing, or circumstances beyond our control.
Please ensure your shipping address is entered correctly at checkout, as we cannot be held responsible for orders sent to incorrectly provided addresses.